Insurance agent agrees to purchase the lead at a buffer of 120 seconds, meaning that when the insurance agent has a full conversation that lasts 120 seconds, the agent has bought the lead.  The agent assumes full responsibility in the 2 mins to confirm they can quote in the state the prospect resides in, the prospect has an active checking or savings account, and is in the age category where they qualify for a quote and a policy.   Please ensure to take the training on the value of the first two minutes  to qualify a prospect for a competitive quote.   Once that call passes that buffer there are no credits afforded.   That means in the first two minutes we have established that if even a call drops for some reason, we are able to make a call back to the prospect via the CRM or the office phone.   Insurance agents understand that each call we sell is being monitored to ensure quality, compliance and that we are all following the program well, meaning we don't use the first two minutes to find only the low hanging fruit.  A KPI of 30% conversion is in place meaning that we are converting 30% of our calls into leads.  This will ensure we are all successful in our sales goals. 

Agent agrees that when the lead has been purchased, they are never in a position to issue a chargeback to AdvanceGro for leads purchased. AdvanceGro commits to each agent that leads are compliant, with intent and focused on sales and growth. We understand that a certain percentage of prospects are window shoppers, however we will all work together to make each call a valued client.